Sales Policy for Conaachill Watches

Effective Date: January 7, 2025

Welcome to Conaachill! We are excited to offer you premium watches that combine timeless design with modern technology. Our Sales Policy is designed to provide a seamless and transparent shopping experience. Please take a moment to review our policy before making a purchase.

1. General Information

At Conaachill, we strive to deliver high-quality watches with exceptional customer service. We understand the importance of trust when shopping online, and we aim to provide clear and fair guidelines for all transactions. Our Sales Policy outlines the terms and conditions for purchasing from us.

2. Order Process

Once you place an order on conaachill.com, we will send you an order confirmation via email to confirm the receipt of your purchase. If there are any issues with your order or payment, we will reach out to you for clarification.

  • Order Confirmation: An email confirmation will be sent immediately after you place your order. This will include a summary of your purchase, including the items, price, and delivery details.
  • Shipping & Delivery: Orders are typically processed within 1-2 business days. Shipping times depend on the delivery location, and tracking information will be provided once the item has shipped.

3. Payment Methods

We accept a variety of payment methods for your convenience:

  • Credit cards (Visa, MasterCard, American Express, etc.)
  • PayPal
  • Other secure payment options available on our website.

All transactions are processed securely, ensuring your personal and payment information is protected. For further details, please refer to our Privacy Policy.

4. Pricing & Taxes

The prices listed on conaachill.com are in USD and are subject to change without notice. The final price at checkout will include any applicable taxes, shipping fees, and other charges.

  • Sales Tax: Sales tax will be added where applicable based on your shipping address.
  • Currency: All prices are in USD. If you are purchasing from outside the United States, please check with your bank or payment provider regarding currency exchange fees.

5. Returns & Exchanges

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, we offer a 30-day return policy on eligible items.

  • Eligibility: Returns and exchanges are allowed within 30 days from the date of purchase.
  • Condition: Items must be unused, in their original condition, and packaging.
  • Process: To initiate a return or exchange, please contact our customer support team at info@conaachill.com. We will provide you with instructions on how to return the item.

Please note that custom orders and sale items may not be eligible for returns or exchanges. Refer to our Return Policy for more details.

6. Warranty

We offer a 1-year warranty on all watches purchased through our website. This warranty covers manufacturing defects but does not include damages caused by misuse or accidents.

  • Warranty Coverage: Our warranty covers repairs for defects in materials or workmanship. If your watch experiences a defect, please contact us at info@conaachill.com for assistance.
  • Exclusions: The warranty does not cover damage due to drops, impacts, or improper care.

7. Shipping & Delivery

We provide reliable and secure shipping options to deliver your Conaachill watch right to your door.

  • Domestic Shipping: Standard shipping within the United States is free for orders over $100. Expedited shipping options are available at checkout.
  • International Shipping: We ship to selected international locations. Additional shipping fees may apply, and customs duties may be the responsibility of the customer.
  • Tracking: Once your order has shipped, you will receive a tracking number to monitor the status of your delivery.

8. Customer Service

If you have any questions or need assistance, our customer service team is here to help. You can reach us at:

For FAQs or support requests, visit our Contact Us page on conaachill.com.

9. Contact Information

For any inquiries or concerns, feel free to get in touch with us. We are happy to assist you!

10. Disclaimer

While we strive to ensure accuracy, the content of our website, including product descriptions and pricing, may be subject to occasional updates and changes. Conaachill reserves the right to modify these policies at any time without prior notice. Please check back regularly for updates.

By purchasing from Conaachill, you acknowledge and agree to the terms set out in this Sales Policy. We value your trust and are committed to providing a smooth and satisfying shopping experience.

Thank you for choosing Conaachill!